Ref
CS-05
Filed
2024
Status
Validated

Case study / Home services (HVAC, plumbing, electrical)

Preserving 2017-2023 Universal Analytics History in Looker Studio Before GA4

CS-05Integrity Service CompaniesLooker Studio · UA Backup · GA4

Integrity Service Companies Looker Studio report
LOOKER REPORT Integrity Service Companies

Results recorded

2017 to 2023Historical UA data preserved
17.1 MBFull backup captured before UA shutdown
VALIDATEDAudience, behavior, acquisition reporting built
RECOVEREDPre-GA4 insights kept accessible

01 The broken state

Integrity Service Companies needed to preserve their Universal Analytics history before the move to Google Analytics 4. They requested a complete backup of data spanning 2017 to 2023 (17.1 MB in total) so that historical performance insights would remain available for decision-making after the transition.

02 What we changed

  1. Designed and built a Looker Studio report to back up the essential Universal Analytics data and present it visually across Audience, Behavior, and Acquisition.
  2. Audience view: scorecards for Users, Sessions, Page Views, Pages per Session, Average Session Duration, and Bounce Rate; time-series graphs for user and session trends; bar charts comparing Page Views and Pages per Session; pie charts for technology (browser, OS, screen resolution, device category); and 1, 7, 14, 28, and 30-day active-user metrics.
  3. Behavior view: scorecards for Page Views, Unique Page Views, and Average Time on Page; bar charts comparing Page Views vs. Unique Page Views and Bounce Rate vs. Exit Percentage; and tables for top pages, landing pages, and exit pages.
  4. Acquisition view: a pie chart of traffic channel share (organic search, direct, referral, social) and a detailed table of channel group, source/medium, campaign, and referrer with drill-down.
  5. Added flexible date-range selection and views that can be filtered by channel group, source, medium, referrer, or campaign, with a structure that is easy to update as needs change.

03 The outcome

Ahead of the Universal Analytics shutdown, all historical UA data from 2017 to 2023 was captured into a single Looker Studio report totaling 17.1 MB. The dashboard preserves audience, behavior, and acquisition insights with flexible date ranges and filters, so nothing was lost in the move to GA4.

Record specification

Sector
Home services (HVAC, plumbing, electrical)
Region
Platform
Looker Studio
Services
Looker Studio, UA Backup, GA4

Next step

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