Ref
CS-04
Filed
2024
Status
Validated

Case study / Heritage and tourism

Preserving a Decade of Analytics History for Bolton Abbey's GA4 Transition

CS-04Bolton AbbeyUKUA Backup · GA4 · Looker Studio

Bolton Abbey website
LIVE SITE Bolton Abbey

Results recorded

2015-2023Universal Analytics history preserved
14.3MBFull UA dataset backed up
RECOVEREDHistorical data saved before GA4 switch
VALIDATEDLooker Studio report with channel filters

01 The broken state

Bolton Abbey, a heritage destination in the Yorkshire Dales, needed to preserve its Universal Analytics history before the transition to Google Analytics 4. The requirement was a complete backup of all key metrics and dimensions spanning 2015 to 2023, so that historical insights would remain available for ongoing analysis once Universal Analytics was retired.

02 What we changed

  1. Backed up the client's full Universal Analytics dataset (2015-2023, 14.3MB) covering audience, acquisition, behavior, conversion, technology, and location reports
  2. Captured the complete set of metrics and dimensions, including users, sessions, traffic source/medium, campaign and UTM data, top pages, site search, events, goals, device category, and geography
  3. Organized the preserved data into a Looker Studio report structured around three sections: Audience, Behavior, and Acquisition
  4. Built flexible date-range selection, scorecard summaries of key metrics, pie charts for category breakdowns such as device type, and filters by dimensions like channel group, source, medium, referrer, and campaign
  5. Designed the report to be easily updated or modified to meet changing needs in the future

03 The outcome

Universal Analytics history from 2015 to 2023 was backed up before the GA4 transition and rebuilt into a Looker Studio report. Audience, behavior, and acquisition metrics stay accessible with flexible date ranges and channel filters, so no historical data was lost.

Record specification

Sector
Heritage and tourism
Region
UK
Platform
Services
UA Backup, GA4, Looker Studio

Next step

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