01 The broken state
Wet For Her is an LGBTQ+ intimacy brand designing inclusive, body-safe products for women, nonbinary and transgender customers, and its digital growth had outrun its measurement. The move to GA4 had been started but never finished: multiple gtag instances were conflicting with each other, core ecommerce events including checkout, add_shipping_info and session_start were broken, misconfigured custom metrics and a flawed dataLayer made key numbers misfire, and ecommerce tagging ran through Magefan's GTM module in a non-standard shape. The gaps left blog, site-search, campaign and product-funnel performance unreliable, and revenue was landing against (not set) instead of a real source.



